Submit your case in minutes or request a call for guidance.
Submit a case.
Already have a case ready? Use our secure portal to submit straight away. It only takes a few minutes.
DAMAS accredited
Personalised scan ratings and advice
On-demand webinars and education
Lab ran by dentists, for dentists
Available on Whatsapp for seamless communication
Request a call back.
Not ready to submit a case? Send us a quick message and we’ll share our full price list and call you back to answer any questions.
Our Infinity Lab team.
Family-run, dentist-led. Here to support you with honest, expert advice.
Advice and support for your practice’s success.
Whether you’re new to digital workflows or switching labs, our Discovery Call is designed to help guide you through the process.
- Personalised advice for your practice needs
- Honest, experienced guidance with no pressure
- Clear next steps to get started
- Assistance with scanner setup and integration
- Recommendations for improving scan quality
Refer a collegue and get rewarded.
Frequently asked questions.
How do I submit a digital dental case to Dental Infinity Lab?
Submitting your case is simple and fully digital. Dentists can upload scans directly through our secure online portal, which integrates seamlessly with major intraoral scanners such as iTero, Medit and 3Shape. Once uploaded, our team reviews the scan, provides personalised feedback if needed, and begins processing your case. This streamlined workflow ensures accuracy, convenience and predictable turnaround times.
What information do I need before submitting a case?
You only need your digital scan, relevant case notes, and any material or shade preferences. If you’re unsure what to include, our portal will guide you through each step. You can also request a callback for personalised support, or use our WhatsApp service for quick questions about case requirements, scan quality or treatment planning.
Can Dental Infinity Lab help me improve my digital scans?
Absolutely. As a dentist-led digital lab, we provide personalised scan ratings, practical guidance and tips to help improve your scanning technique. Whether you’re new to digital dentistry or transitioning from traditional impressions, our team offers step-by-step support to enhance accuracy, reduce remakes and make workflows more efficient.
How long does it take to receive my restoration after submitting a case?
Our standard turnaround time is 10 working days for most restorations, depending on the case type. You can track progress at any time through our online portal and use our turnaround calculator to plan appointments with confidence. We also provide real-time updates and communication via WhatsApp for added convenience.
Do you accept cases if my intraoral scanner isn’t connected yet?
Yes - if your scanner isn’t connected to our lab yet, simply request a discovery call and our team will help you set it up. We support most major scanners, including iTero, Medit and 3Shape. Once connected, you’ll be able to upload scans directly to our portal for faster, more accurate case submissions.
Can I speak to someone before deciding to submit a case?
Of course. Many dentists prefer to talk through their workflow or ask questions before signing up. You can request a callback, book a discovery call or message us on WhatsApp for quick guidance. We’ll share our full price list, explain next steps and offer honest, no-pressure advice to help you decide if we’re the right lab for your practice.
Ready to experience the difference?
